Order Information

PAYMENT OPTIONS

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PLEASE NOTE: A $250.00 (NET) MOQ (Minimum Order Quantity) will take effect on 1/1/22.

 

We accept American Express, MasterCard, Visa, checks, money orders and cashier’s checks (in U.S. dollars and drawn on a U.S. bank). We also accept purchase orders under certain terms. All PS Furniture products are priced in U.S. dollars. Our systems are very secure and all customer information is kept private.

We gladly accept purchase orders from U.S. schools, U.S. state or county government agencies and U.S. corporations, subject to the following terms and conditions:

  • The smallest purchase order amount we accept is $500.
  • All products bought by purchase order must be shipped to a U.S. destination.
  • Purchase orders will only be accepted in writing via a PDF file attached to an email (sent to sales@psfurniture.com)
  • We cannot accept your purchase order unless you agree to these terms. Please call us at 1.800.762.0415 with any questions.

 

SALES TAX

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Items shipped to destinations in AL, AZ, CA, CO, DC, FL, GA, IL, IN, KY, LA, MA, MD, MI, MN, MO, NC, NJ, NV, OH, OK, PA, SC, TN, TX, VA, WA, and WI are subject to the appropriate state sales tax rate.

 

ORDER CONFIRMATION

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You will receive an “order confirmation” email within 24 hours of placing your order. The email confirmation will list all items in your order and serve as your invoice. If you do not receive your order confirmation after 24 hours, please click here to contact us. Be sure to include your account email address and order number. We will send a new confirmation to you.

 

 

FREIGHT POLICY

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  • PS Furniture will pay for freight on orders of $2,000 NET or higher, shipped in the contiguous 48 states.

  • The following shipping charges apply to orders less than $2000 NET:

    – For All Products less than $2,000 NET: +$250 per order.

    – Products may be combined to reach $2,000 NET minimum, with the exception of Revolution Shield™ Flip- Top Tables.

    – If Five (5) or fewer Revolution Shield™ Flip-Top Tables are ordered, shipping will be FOB Conneautville, PA.

    – Additional freight & service charges requested by the customer may apply for services above and beyond normal LTL shipment charges such as lift gates, inside delivery, residential services, etc.

 

CANCELLATION CHARGES

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Any change or cancellation to an order must be submitted in writing within 10 days of acknowledgement and confirmed by PS Furniture Customer Service before the change or cancellation is effective. There will be no cancellation charges prior to production except where specialty products for said order have been purchased by PS Furniture. If materials have entered the production process a 50% cancellation fee may be incurred depending upon the production stage of the order. Cancellations cannot be accepted once final production has begun.

 

RETURN POLICY

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As all product is “made to order” we cannot accept any returns.